All Credit1solutions.com associates must maintain accurate and complete records in compliance with any and all regulatory requirements. Business records must never be falsified nor may they be knowingly destroyed if they are subject to legal or regulatory process. If there is any question about whether destruction of records is appropriate and acceptable, associates are expected to consult a member of the Credit1solutions.com legal team prior to destruction. Falsification or inappropriate destruction of records could result in disciplinary action against the associate as well as criminal and/or civil penalties against the individual associate and Credit1solutions.com.
Open Communications Policy
Open communication is a hallmark of the Credit1solutions.com culture, and associates should feel free to discuss ideas or problems related to these Guidelines directly with their Leader. Associates should never hesitate to ask a question or report a concern. In some cases, the Leader will be able to help the associate resolve the dilemma and make an ethical choice. In other cases, the Leader may ask for guidance from the associates responsible for the day-to-day administration of these Guidelines or a third party advisor.
If the Leader’s response is not adequate or if the problem or complaint is one that for whatever reason cannot be discussed with one of these individuals, the associate may approach a member of Human Resources for additional assistance.
All reports concerning unethical behavior will be promptly and thoroughly investigated and will be treated confidentially to the extent possible under the circumstances. Investigations will be conducted by Credit1solutions.com’s internal compliance team.
Investigations may involve complex legal issues; therefore, associates who witness or report possible violations may not conduct their own investigations. Associates are expected to cooperate with the investigation of any alleged violation and to answer questions truthfully and to the best of their ability. If the result of the investigation indicates that corrective action is required, steps to rectify the problem and avoid its recurrence will be identified and implemented.
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