Privacy Policy

Information We Collect

Personal Information

Includes data that can identify or be linked to you, such as:

Name, address, phone number, email
Social Security Number or Tax ID
Payment and billing details
Login credentials and case details

We collect this information when you:

Submit a request for services or consultation
Interact with us online or by phone
Sign up for messages or alerts
Use third-party links related to our services

We may also collect information from third-party providers such as:

Credit bureaus
Public databases
Aggregators and service affiliates

Non-Personal Information

Includes browser type, IP address, device identifiers, website behavior, and aggregated data that cannot directly identify you.

How We Use Your Information

Your information is used to:

Deliver services, reports, and recommendations
Authenticate your identity and protect your account
Improve services and perform internal analytics
Communicate service updates or marketing offers (when consented)
Fulfill legal, regulatory, or contractual obligations

We may use your email or phone number to:

Confirm appointments or service progress
Send newsletters or special offers
Provide account recovery assistance
Support legally required notifications

Communications

Text Messaging: By opting in, you agree to receive automated SMS updates related to your account. Message/data rates may apply. Reply STOP to cancel.

Email: We may send informational and promotional emails. You can opt out by clicking “unsubscribe” at the bottom of any message or emailing us directly.

Security Note: We never request sensitive information via email or text. If you receive suspicious communication, notify us immediately at support@credit1solutions.com.

Cookies, Analytics & Tracking

We use cookies and tracking technologies to:

Understand user behavior
Improve site functionality
Deliver interest-based ads (e.g., via Google Ads or Meta)

You can manage cookies through your browser settings. Disabling cookies may limit certain features.

Third-party analytics (e.g., Google Analytics) may collect anonymized data on our behalf. You can opt out using browser add-ons or respective provider tools.

Information Sharing

We do not sell your personal data. We only share it when:

Required by law or legal process
With vendors providing services on our behalf (e.g., dispute resolution, payment processing)
In the case of business transfers, such as mergers or acquisitions
With your explicit consent

Security Measures

We protect your information using SSL encryption, role-based access controls, secure databases, and monitoring tools. However, no digital system is entirely foolproof. Please take care with passwords and avoid sending sensitive data over unencrypted emails.

Data Retention

We retain data as long as necessary to:

Deliver services
Meet legal and regulatory requirements
Maintain internal records (typically up to 7 years)

You may request access or deletion of your information, subject to legal obligations. Some requests may be declined if they interfere with other rights or are excessively burdensome.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate information
Request data deletion (with exceptions)
Opt out of marketing or data sharing (where applicable)
File complaints with regulatory bodies

To submit a privacy request, email us at privacy@credit1solutions.com or call 1-877-782-7839.

Children’s Privacy

We do not knowingly collect data from children under 13. If such information is submitted, we will delete it upon discovery.

Updates to this Policy

We may revise this Privacy Policy to reflect changes in law, services, or data practices. Revisions will be posted on this page with an updated date.

Contact Us

If you have questions or wish to exercise your privacy rights, contact:

Credit1Solutions.com
Email: support@credit1solutions.com
Phone: 1-877-782-7839
Address: 5284 N Dixie Hwy, Elizabethtown, KY 42701