Code of Ethics
Our Commitment to Doing What’s Right
At Credit1Solutions.com, we believe that trust starts with ethical behavior. That trust connects us with our team, our clients, our partners, and the community. Therefore, we created this Code of Ethics to guide our choices, actions, and values at every level.
This Code reflects our promise to act with honesty, fairness, and respect in every situation — no matter how big or small.
Acting with Integrity
Following the Law — and Going Beyond
We follow all local, state, and federal laws, along with industry rules. However, we know that legal rules don’t always cover everything. That’s why we also rely on ethical thinking to make the right decisions, even in complex situations.
Staying on Track
To stay on the right path, we use:
- Our mission and core values
- Internal handbooks and policies
- Guidance from managers and Human Resources
As a result, our team is supported in making thoughtful and fair choices every day.
Responsibility at Every Level
What the Company Does
Credit1Solutions.com must:
- Create clear, easy-to-understand policies
- Provide proper training and resources
- Take action early to prevent problems
- Promote a safe, respectful workplace
- Handle reports and investigations quickly and with care
These efforts help maintain a culture where ethics come first.
What Leaders Must Do
Leaders play a key role. They are expected to:
- Set the tone with their actions
- Make sure team members understand and follow this Code
- Encourage open, honest conversations
- Support investigations and share needed information
- Hold vendors and partners to the same ethical standards
By doing so, they help protect our shared values.
What Employees Must Do
Everyone on our team must:
- Learn and follow this Code and related policies
- Ask for help when unsure
- Speak up if something seems wrong
- Know and follow job-specific rules
- Treat others with kindness and respect
Together, we create a strong and positive workplace.
Equal Opportunity and Respect
We are proud to be an equal opportunity employer. All job decisions — including hiring, promotions, and evaluations — are based on skills and business needs.
In addition, we do not allow any kind of harassment. Everyone deserves a work environment that feels safe and inclusive. If someone feels uncomfortable, they are encouraged to report it. We will take all concerns seriously.
Honesty with Clients
Building Trust Through Service
Clients rely on us for important information and support. To maintain that trust, we must:
- Provide clear and honest communication
- Avoid making promises we cannot keep
- Deliver consistent, high-quality service
Because client trust is essential, we protect it in every interaction.
Data Privacy and Security
Protecting What Matters
We handle private information every day. Therefore, all employees are expected to:
- Use only the data required for their job
- Keep confidential data secure
- Never share private information with the wrong person
This responsibility doesn’t end when you leave the company. We protect data at all times.
Managing Outside Work
Avoiding Conflicts of Interest
You may take on outside work or personal projects. However, you must make sure that:
- It doesn’t interfere with your job here
- You don’t use company tools or time for other work
- It doesn’t harm our clients or company reputation
When unsure, speak with Human Resources before starting any outside role.
Final Words
Ethics matter every day — not just during big decisions. This Code reminds us to act with care, respect, and honesty. When we do the right thing, we create a better company for everyone.
Have a question or concern? Contact us at:
📧 support@credit1solutions.com
📞 1-877-782-7839
